Overview
- Diamante K, Pocna Tulum, Villa Pescadores and Cabañas Playa Condesa Tulum received suspension seals for violations that included failing to display rates, lacking service terms, inducing tips, issuing no receipts and posting menus in foreign currency or non‑Spanish.
- Monitoring found average nightly rates in Parque Jaguar of 3,577.50 pesos for a single room (max 10,569 at Hotel Mi Amor) and 4,771.94 for a double (max 13,860 at Diamante K), far above center‑of‑Tulum ranges of 600–1,200 and 700–1,400 pesos.
- Food checks logged guacamole priced up to 280 pesos, basic burgers exceeding 400 and three‑taco orders reaching 400, with several convenience items running higher than national averages and GO MART identified as the costliest chain locally.
- Inspectors reviewed 29 businesses, including 22 inside Parque Jaguar, and imposed measures on supermarkets such as Walmart, Chedraui and Súper San Francisco de Asís, while Farmacon was the only verified store without sanctions.
- Profeco coordinated with Sectur and Quintana Roo authorities, used the Quién es Quién en los Precios tool to benchmark costs and urged consumers to file complaints via Odeco offices, the Consumer Hotline and official social channels.