Overview
- Responding to visitor and resident complaints, Profeco conducted a special operation in Tulum that covered 29 businesses and 22 sites in Parque Jaguar, completing eight verifications and seven vigilances.
- Average nightly rates reached 3,577.50 pesos for single rooms with a 10,569‑peso maximum at Hotel Mi Amor, while doubles averaged 4,771.94 pesos with a 13,860‑peso peak at Diamante K, far above town‑center ranges.
- Suspension seals were placed on the hotels Diamante K, Pocna Tulum, Villa Pescadores and Cabañas Playa Condesa Tulum for LFPC violations such as failing to display tariffs, lacking terms and conditions, inducing tips and using foreign currencies or non‑Spanish menus.
- Food checks found high prices including guacamole up to 280 pesos (226.92 average), a basic hamburger above 400 pesos (348.18 average) and three tacos up to 400 pesos (306.31 average), with three quesadillas averaging 201.25 pesos.
- Profeco suspended outlets including Nueva Wal‑Mart de México, Chedraui Tulum and Súper San Francisco de Asís for missing prices and warranty information, warned restaurants such as Burrito Amor and Batey Mojito to correct issues, noted convenience‑store prices above national averages with GO MART highest and reported Kore Tulum and Villa Miramar Tulum as inactive at inspection.