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Profeco Launches Nationwide Summer Operations with New Anti-Fraud Campaign

Over 350 consumer protection agents are stationed at major airports plus bus stations nationwide, advising holidaymakers on advance trip planning, agency verification, luggage preparation, vehicle checks, including consumer rights recourse.

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Personas vacacionan en la playa. Foto: Carlos Alberto Carbajal, Cuartoscuro
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Desplegará 350 servidores públicos, distribuidos en módulos de aeropuertos y terminales de autobuses.

Overview

  • Over 350 Profeco agents have been stationed at major airports plus bus stations nationwide until August 31 to provide in-person travel assistance and price oversight.
  • On July 13–14, Profeco and Sectur unveiled the “Evita fraudes y viaja con tranquilidad” campaign to help holidaymakers detect ghost travel agencies and avoid scams.
  • Early booking of hotels, transport, car rentals and tours is advised to lock in better rates and availability during Mexico’s peak summer travel season.
  • Travelers should confirm agency registration in the Registro Nacional de Turismo and check the Buró Comercial for complaints before making purchases.
  • Holidaymakers are encouraged to prepare essential luggage, use carry-on for flights, get vehicle inspections pre-trip and learn how to exercise their seven basic consumer rights.