Overview

• Profeco’s new guidance advises parents to visit summer course sites in person to assess hygiene, safety protocols and staff training before enrollment.
• Parents are encouraged to verify exactly what the course fee covers, including materials, transportation and meals, and to inquire about extra charges for outings or additional activities.
• The checklist instructs families to review internal regulations to understand participant rights, rules and obligations and to confirm that promotional materials match actual services.
• It recommends confirming the availability of medical emergency equipment and trained staff and storing contact numbers for rapid assistance.
• Profeco reminds consumers to ask about cancellation penalties and reimbursement policies and offers complaint channels via phone, email and ODECO offices.