Overview
- Profeco promotes its Quién es Quién en los Precios tool to compare toy costs across stores and cities, with recent checks showing the same item ranging from 329 to 599 pesos.
- Consumers are advised to keep the receipt, sealed warranty and original packaging, verify Spanish-language labels with instructions and warnings, and use Profeco’s complaint channels at 55 5568 8722 and 800 468 8722 or its official social and email contacts.
- Online buyers should confirm https security and a padlock icon, verify the seller’s physical address and phone numbers, review payment, shipping and return policies, and distrust offers that seem too good to be true.
- Shoppers are urged to select toys based on each child’s skills and interests, avoid replicas of firearms or products that reward aggression, and ask sellers to test electronic or mechanical functions before purchase.
- IMSS pediatric specialists provide age-based guidance to prevent injuries, from soft textured toys for infants to supervised, age-rated video games that encourage movement for older children.