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Prime Users in Germany Can Now Register for Collective Action Over 2022 Amazon Price Hike

Registering at the Federal Justice Office lets eligible customers secure claims in the NRW-led Abhilfeklage.

Overview

  • The federal Klageregister is now open for Amazon Prime customers to join the Verbraucherzentrale NRW’s Abhilfeklage at the Higher Regional Court of Hamm.
  • Potential refunds currently reach up to roughly €60–€62.70 per person plus statutory interest, and the total could rise with the duration of the case.
  • Eligibility generally covers Prime memberships started before 26 July 2022 that were charged the increase to €8.99 per month or €89.90 per year, including student plan changes.
  • Registration is free, takes only minutes, pauses the statute of limitations, and consumer groups provide online checks and sample demand letters to preserve interest claims.
  • Regional courts in Düsseldorf have ruled the hike unlawful, but Amazon has appealed to the Federal Court of Justice, and a separate Saxony-led action challenges expanded advertising in Prime Video.