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Price Error at Walmart Mexico Triggers TV Rush and Police Interventions

Walmart blames a coding glitch, with any Profeco review dependent on formal complaints.

Overview

  • Viral posts showed 50-inch TVs at 299 pesos and 70-inch models at 547 pesos in Walmart and some Bodega Aurrerá stores across states including Morelia, Campeche, Oaxaca and Tamaulipas.
  • Shoppers filled carts and many paid at the displayed price, but store staff blocked exits and required returns even from customers with valid receipts.
  • Videos captured confrontations with security and at least one detention by state police after a buyer tried to leave with a paid television in Campeche.
  • Stores removed the televisions from checkout areas and returned them to the sales floor after authorities arrived, according to local reports.
  • Walmart had not issued a public statement clarifying whether completed purchases would be honored, as customers cited consumer law that generally requires displayed prices unless an evident error is proven.