Overview

• The outage began at 4:30 PM CDT on Sunday, impacting over 100,000 Entergy New Orleans customers across multiple parishes.
• MISO ordered the load shedding due to high power demand and generator issues, including one generator offline for maintenance and another failing unexpectedly.
• Entergy received only a three-minute warning from MISO before implementing the load shed, leaving little time for preparation.
• Power was restored in most areas by 7 PM CDT, with full restoration achieved by 8 PM CDT, though some areas experienced delays.
• No injuries were reported, but the outage caused significant disruptions, including traffic light failures at key intersections.