Overview

• Lights went out in portions of the terminal at about 8:28 p.m., darkening the main concourse as commuters used phone flashlights to navigate.
• Power returned in stages, with the upper level restored at 8:53 p.m. and the lower level by 9:17 p.m., officials said.
• Train operations continued without disruption, and Grand Central Madison remained unaffected throughout the incident.
• Five Metro-North employees were briefly trapped in elevators before emergency generators were activated and crews safely evacuated them.
• FDNY and NYC Emergency Management responded to clear elevators and confirm full restoration, and no injuries were reported.