Overview
- The outage began around 8:28 p.m. Thursday, darkening portions of the terminal as commuters navigated by cellphone light.
- Power returned to the upper level at 8:53 p.m. and to the lower level by 9:17 p.m., with NYC Emergency Management later confirming full restoration and cleared elevators.
- The MTA said a drop in voltage on the feeder network caused the loss of lighting and is working with Con Edison to determine the source.
- Train operations, including Metro‑North, the subway and Grand Central Madison, continued without interruption, and no injuries were reported.
- Five Metro‑North employees were rescued from an elevator during the outage as FDNY and emergency crews responded and emergency generators were activated.