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Post Office Sets Out Plan to Add Digital ID, Prescription Pick‑Up and Business Advice Across Branches

The company seeks tailored tax relief plus regulatory leeway to sustain its network during the government review.

Overview

  • The submission to the consultation proposes turning post offices into hubs for prescription collection, digital identification and small‑business advice.
  • The Post Office asks to extend enhanced banking and parcel services across its 11,500‑strong network.
  • The organisation argues nationwide coverage should be maintained, including the 11,500‑branch baseline, while giving the network flexibility to evolve with demand.
  • Ministers are urged to explore tailored business‑rates relief to reflect branches’ role in local communities.
  • The proposals update a July green paper considering governance and branch‑count rules, with the consultation due to close next week following scrutiny prompted by the Horizon inquiry.