Overview

• The submission asks to expand services to include digital ID verification, pharmacy prescription collection and small-business advice.
• The organisation says nationwide coverage should be maintained with the 11,500-branch requirement under a more flexible policy framework.
• It urges ministers to explore tailored business rates relief to reflect the community value of branches.
• The filing responds to a green paper published in July that is reviewing governance and the network’s future role, with the consultation running until early October.
• The Post Office highlights a broader transformation that includes a banking deal keeping cash services in branches to 2030 and a consideration to transfer about 115 directly owned branches.