Pontins Faces Legal Action for Discriminating Against Irish Travellers

The Equality and Human Rights Commission has issued an unlawful act notice to Pontins, demanding an action plan to address racial discrimination against Irish Travellers.

Pontins used a blacklist of 'undesirable' Irish surnames to refuse bookings from Gypsies and Travellers, violating the Equality Act.
The holiday park operator must now apologize and engage with the Gypsy and Traveller community, committing to a zero-tolerance approach to discrimination.
An action plan enforceable in court under the Equality Act 2006 must detail how Pontins will comply with the EHRC's recommendations.
The discriminatory practices were supported by senior managers, demonstrating a culture of denial and lack of corporate responsibility.
Pontins has committed to ongoing compliance with the Equality Act, stating the incidents are historic and predate 2018.