Polish Regulator Fines PayPal $27 Million for Ambiguous User Agreements

The fine addresses unclear contract clauses that fail to specify prohibited activities and potential penalties for users.

• The Office of Competition and Consumer Protection (UOKiK) imposed the $27.3 million fine on PayPal for unclear contract terms.
• UOKiK criticized PayPal for having generic and ambiguous clauses that leave users uncertain about what actions could lead to penalties.
• The watchdog highlighted that PayPal's terms allow the company to unilaterally decide on violations and impose sanctions, including account freezes.
• PayPal stated it is committed to fairness and transparency and is reviewing the decision, with an opportunity to appeal.
• This fine follows a recent ruling in Australia against PayPal for unfair contract terms with small businesses.

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