Overview
- The video shows Kamil Majchrzak offering a cap to a young fan before Piotr Szczerek takes it and puts it in a bag.
- Online users identified the man as Drogbruk CEO Piotr Szczerek, setting off coordinated negative reviews of the company.
- Drogbruk’s Google rating fell to about 1.3 stars, and Trustpilot temporarily closed its page to new reviews.
- Szczerek issued a public apology, said he thought the cap was meant for him, and stated he returned it to the boy.
- Majchrzak located the family, gave the boy a replacement cap, and posted a photo describing the incident as a misunderstanding.