Overview
- West Mercia Police presented Zac Howells with a Chief Constable’s Commendation and hosted him at the force’s Hindlip headquarters.
- The released audio captures Zac telling the call-handler he was "really scared" as he took control after his mother lost consciousness with her foot on the accelerator.
- He steered into the central reservation to reduce speed, shut off the engine using the stop-start button, and provided precise location details to 999.
- Police and paramedics arrived within minutes, and checks indicated driver Nicola Crump had very low blood pressure.
- Mother and son were uninjured though the car was damaged, and they had been traveling from Ebbw Vale to Birmingham’s Christmas market.