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Police Investigate Viral Brawl at West Hartford Chipotle After Customers Attack Staff

Chipotle says it is cooperating with police under a zero tolerance policy for mistreatment of employees.

Overview

  • West Hartford police say the probe into Saturday’s altercation at the New Britain Avenue location is ongoing, with no arrests announced.
  • A widely shared video shows a customer at the register throwing an object at an employee before climbing behind the counter.
  • Two customers move into the employee area and strike workers, with punches and hair-pulling observed as staff attempt to intervene.
  • Footage captures one attacker being restrained and other patrons watching without stepping in, before the clip cuts off mid-incident.
  • Chipotle spokesperson Laurie Schalow emphasizes employee safety and states the company is working with local authorities on the case.