Overview

• Police Scotland says it is investigating multiple reports of a possible fraud linked to holiday bookings, with enquiries ongoing.
• The agent is identified as Natasha Macdonald, also known as Cogley, who set up Travel with Taylormadetravel this year before the business was renamed Allaccess Travel Limited.
• Company filings show earlier directors’ appointments were terminated and a new director, Eddie Gallacher, was appointed in May, who told reporters the situation is a police matter.
• InteleTravel states Macdonald is not a member and warns that passing off its details is an offence, while ABTA says it takes action when alerted to misuse of its name or logo.
• Customers describe paying thousands for trips later found not to be booked, with some recovering card payments through banks and others struggling to reclaim fast transfers; Macdonald has not responded to requests for comment.