Overview

• Three armed men entered Cristal Joyas on August 15, threatened staff and seized three drawers of jewelry whose value remains undetermined.
• Mexico City’s Secretariat of Citizen Security officers responded to the report and secured witness testimony from the store manager at the scene.
• Investigators used public and private surveillance to map the suspects’ escape, showing a motorcycle abandoned at Pernambuco and Montevideo before they transferred to a car bound for the State of Mexico via the México–Pachuca highway.
• The robbers bypassed internal mall surveillance and fled before uniformed officers arrived, highlighting gaps in plaza security and response timing.
• The SSC has launched a joint search operation with State of Mexico authorities and continues to pursue leads as the investigation remains active.