Overview
- Crowd-sourced tracking on DownDetector shows a sharp spike this morning with hundreds of reports in the UK of the app failing to open or crashing.
- A company forum post confirms the crash occurs when users start podcasts on both iOS and Android and is not tied to specific shows.
- GB News reports a peak pace of 413 outage complaints per minute on social media, while Spotify’s web player continues to function normally.
- Subscribers report that restarting devices, reinstalling the app, or clearing the cache has not resolved the crashes.
- DownDetector data indicates 94% of complaints relate to the mobile app, with smaller shares citing audio streaming and the website.