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Plex Urges Password Resets After New Breach Exposes Emails, Usernames, Hashed Passwords

The company says it contained the intrusion, with no payment card data stored or compromised.

Overview

  • Plex notified users that an unauthorized party accessed a limited subset of customer records from one database.
  • Exposed information includes email addresses, usernames, and securely hashed passwords, prompting immediate password changes.
  • Customers are instructed to sign out connected devices during the reset and to enable two-factor authentication, with SSO users advised to log out of all sessions.
  • Plex says it has fixed the method used to gain access and is conducting additional security reviews to harden its systems.
  • Reporters highlight similarities to a 2022 Plex incident and note the hashing algorithm has not been disclosed, raising questions about potential hash cracking.