Overview
- Plex notified users that an unauthorized party accessed a limited subset of customer records from one database.
- Exposed information includes email addresses, usernames, and securely hashed passwords, prompting immediate password changes.
- Customers are instructed to sign out connected devices during the reset and to enable two-factor authentication, with SSO users advised to log out of all sessions.
- Plex says it has fixed the method used to gain access and is conducting additional security reviews to harden its systems.
- Reporters highlight similarities to a 2022 Plex incident and note the hashing algorithm has not been disclosed, raising questions about potential hash cracking.