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PlayStation Refocuses Live-Service Strategy on Quality and Early Testing, Says Hermen Hulst

The shift follows Concord’s shutdown, with Sony trimming projects as it keeps live services in play under tighter oversight.

Overview

  • Hermen Hulst says the volume target is no longer the priority, emphasizing a diverse mix of player experiences and communities.
  • Following Concord, PlayStation introduced much more rigorous and frequent testing, including broader group play, cross-studio feedback, and closer executive involvement.
  • Hulst advocates a fail-early, fail-cheaply approach to catch weak projects sooner, a stance reflected in recent cancellations across PlayStation Studios.
  • Sony remains invested in live-service revenue while reworking its pipeline, relying on established titles such as Helldivers 2, Destiny 2, Gran Turismo 7, and MLB The Show.
  • Bungie’s Marathon was delayed in June and faces heightened scrutiny, with leadership changes reported at the studio and an expected release before March 31, 2026 according to GameSpot.