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PlayStation Recasts Live-Service Strategy With Quality-First, 'Fail Early' Mandate

Hermen Hulst says rigorous cross‑studio testing will steer a smaller slate toward diverse communities.

An image about PlayStation boss on Concord, live games: 'We want to fail early, and fail cheaply'
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Overview

  • Hulst downplays hitting a specific count of live games, emphasizing a range of distinct player experiences and communities.
  • Sony has introduced much more rigorous and more frequent testing, along with tighter oversight and intelligence sharing across studios.
  • Leadership now aims to “fail early and cheaply,” a stance reflected in recent project cancellations and deeper review cycles.
  • Concord’s collapse prompted the reset, with reports indicating the shutdown led to a substantial financial hit for Sony.
  • For near-term revenue, PlayStation is leaning on established online titles as new projects, including Bungie’s Marathon, continue under heightened scrutiny.