Overview
- A formal complaint was filed on August 4 by Reddit user @magestick1, alleging that the PlayStation Store in Mexico lists prices exclusively in US dollars.
- The grievance asserts that the platform hides the Impuesto al Valor Agregado until the checkout stage, preventing buyers from seeing the final cost upfront.
- Neither Profeco nor PlayStation has confirmed the opening of an enforcement procedure or issued an official response to the complaint.
- Under Mexico’s consumer protection law, sellers must display prices in pesos with taxes included, and violations can incur fines ranging from MXN 733.04 to MXN 2.3 million.
- Additional users have joined the complaint as a collective action, and critics note that Xbox and Nintendo already show VAT-inclusive prices in pesos.