Overview

• PLAY confirmed it has ceased operations worldwide and canceled every remaining flight, directing customers to seek alternatives and refunds through card issuers or travel agents.
• On the shutdown day, 12 flights were canceled affecting about 1,750 passengers, with roughly 18,000 travelers booked to fly over the following week.
• Condor introduced rescue fares for affected customers on routes to Berlin, Paris, and Prague priced at €300 plus taxes one-way through November 30, with rebooking via proof-of-purchase email.
• Rescue travel on Condor generally routes through its Frankfurt hub, and Icelandair has added some extra Keflavík–Europe service without offering discounted fares specific to PLAY customers.
• The collapse follows heavy losses and earlier cuts to U.S. routes and echoes Wow Air’s 2019 failure, with travel experts cautioning that reduced low-cost capacity may push transatlantic prices higher.