Overview

• Most complaints center on the Pixel 7 Pro, with some Pixel 7 units showing swelling that can pry apart the display or side panel, prompting warnings to power off and stop charging.
• Google said lithium‑ion batteries lose capacity over time and cited temperature, charging, discharging, and usage as factors while directing affected owners to file warranty claims via its Help Center.
• User posts on Google’s support forum and Reddit have climbed in recent months, with Piunikaweb and multiple tech outlets documenting a mid‑September spike in cases.
• Support experiences remain uneven, with some asked to submit photos of all six sides and outcomes ranging from free replacements or reimbursements to required payments or denials.
• No Pixel 7 or 7 Pro fire incidents have been confirmed to date, though earlier Pixel models faced overheating cases and a separate Pixel 7a repair program for swelling.