Overview

• Switching from 1× to 4× zoom during 4K 30 fps recording triggers the camera app to crash and warn that part of the video may not have been saved.
• The bug first surfaced in the Android 16 beta in February and remains present despite the stable Android 16 rollout and August security patch.
• Google has not publicly acknowledged the issue or issued a software update to resolve the crashes.
• Customer support labels the malfunction a hardware defect and directs affected Pixel 6 Pro owners to pay for out-of-warranty repairs.
• Tests by Android Authority failed to reproduce the problem on many devices, indicating the glitch impacts only select Pixel 6 Pro units.