Overview
- User complaints began around 11:00 local time, with Downdetector registering a peak of more than 8,000 reports at 11:22.
- Reports of failed transfers involved multiple institutions, including C6, Banco do Brasil, Inter, Santander, Itaú and Bradesco.
- Itaú told customers it was aware of a failure and advised attempting transactions later.
- Santander described a momentary instability and recommended retrying the operation later.
- The Banco Central, which coordinates Pix, had not provided a response at the time of reporting.