Overview
- A partial outage of Brazil's PIX instant-pay system blocked many mobile transfers and payments and generated thousands of user complaints on monitoring platforms.
- Downdetector recorded a peak of about 10,000 reports around 19:15 and user error reports fell by about 20:30 as the issue eased.
- The Central Bank described a 'partial unavailability,' said its technical team quickly resolved the fault, and confirmed its core systems are operating normally.
- Major banks and fintechs named by users included Bradesco, Itaú, Santander, Nubank, Inter, C6, Mercado Livre and 99Pay and several firms posted acknowledgements on social media asking customers to try again later.
- PIX is Brazil's main instant-payment rail overseen by the Central Bank so even short interruptions can quickly affect retail transfers and prompt real-time reporting tools to spike.