Overview

• User complaints spiked between 11:20 and 11:30 a.m., with DownDetector logging roughly 7,500 to 8,400 reports of instability.
• Reports cited failures across Bradesco, Itaú, Nubank, Mercado Pago, Santander, C6, Banco do Brasil and Inter.
• Itaú told customers it was aware of the fault and to try later, and Santander described a momentary instability and advised retrying.
• The Banco Central, which coordinates Pix, had not issued a public explanation by the time of publication.
• Users also reported failed checkouts on e‑commerce platforms such as Mercado Pago, and the cross‑platform pattern led outlets to suggest a system‑level issue even as some transactions still went through for others.