Overview

• Pigeon determined that running the SHUPOT without its nasal mucus catcher can generate excessive suction and pose suffocation or injury hazards for infants.
• The recall covers all units produced between June 2023 and July 2025, totaling 270,000 devices sold nationwide.
• Caregivers are being urged to discard the original detachable mucus catcher component immediately to eliminate the safety risk.
• Pigeon will provide an improved replacement mucus catcher at no cost to affected customers to restore safe operation.
• A dedicated website and toll-free number (0120-258438) have been established to handle inquiries and process replacement requests.