Overview

• The company reports more than 4,500 cumulative testing hours and over 2,200 test cycles on potentially affected models without reproducing the problem.
• Phison says no partners or customers have reported confirmed impacts tied to the Windows 11 updates.
• User and media posts had pointed to updates KB5063878 and KB5062660 and cited multiple vendors in anecdotal failures.
• Phison warns a falsified document naming its controllers circulated online and says it has addressed the misinformation.
• As a precautionary practice, Phison advises using heatsinks or thermal pads for sustained workloads, while some outlets suggest delaying the update until the situation is clearer.