Overview
- PG&E said final restorations were completed at 4:31 a.m. Tuesday after a fire at the Eighth and Mission substation cut electricity to roughly 125,000–130,000 customers at the peak.
- Impacted customers will automatically receive bill credits of $200 for households and about $2,500 for businesses, with a separate claims process available for additional losses.
- The utility has retained a third‑party engineering firm as the root cause of the substation fire remains under investigation.
- Restaurants, markets and venues report heavy spoilage and lost revenue ranging from thousands to tens of thousands of dollars after prolonged closures and canceled events.
- Officials criticized missed restoration estimates and called for hearings as PG&E activated emergency centers and staged crews with a new storm forecast to bring more outages.