Overview

• Hines told Dbltap he failed by not immediately making and sending canvas replacement bags to Power Armor Edition buyers who received nylon versions.
• The premium edition was marketed with a canvas West Tek bag, but many customers received a cheaper nylon bag at launch.
• Hines said the version he approved did not include a bag and that the item was added later in an effort to increase perceived value.
• He cited a canvas shortage as the reason for the switch, echoing support messages at the time that blamed material unavailability.
• Bethesda first offered 500 Atoms as compensation before allowing requests for canvas replacements, a process that took roughly a year to resolve.