Overview
- Digital channels now originate the majority of personal loan disbursements and operations via digital wallets grew more than 22 times between 2023 and 2025, the SBS reports.
- Low‑value, short‑term loans of roughly S/200–S/300 are the main entry point for new users and helped natural‑person inclusion rise about 25% in 2025, with around three quarters of new clients entering through a first consumer loan.
- Household credit indicators have improved even as digital lending expanded: the quota‑income ratio (RCI), which measures the share of income used to pay debts, fell to 25.8% in 2025 and consumer loan nonperforming rates dropped to 6.2% by March 2026.
- The SBS judges the financial system solvent and liquid and able to withstand severe deposit outflows, but it warns that continued digital scaling requires stronger cybersecurity, data protection and risk‑management by banks and fintechs.
- Physical branches and microfinance outlets remain important where cash use and connectivity gaps persist, and wider internet and phone coverage will shape how fast the digital model spreads and who benefits.