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2mo ago

Peru Bill Would Require Caller ID Prefix for Call-Center and Telemarketing Calls

MTC, with OSIPTEL, would set the prefix rules plus penalties to curb intrusive phone solicitations.

Congreso: proponen ley para que usuarios reconozcan si llamadas spam se emiten de un call center
La congresista Diana Gonzales, de Avanza País, propone estandarizar un prefijo para llamadas comerciales y reforzar la protección de adultos mayores frente a contrataciones telefónicas.
La propuesta es de la congresista Diana Gonzáles
El proyecto de ley busca poner fin a esta práctica, asegurando que cualquier llamada comercial, promocional, de cobranza o telemarketing sea claramente identificable desde el identificador de llamadas. Foto: Indecopi.

Overview

  • Congresswoman Diana Gonzales Delgado of Avanza País introduced the six-article proposal on December 2.
  • The measure covers calls from call centers, corporate switchboards and automated systems used for commercial, promotional, collections or telemarketing purposes.
  • All covered outbound calls would have to begin with a standardized numeric prefix visible on Caller ID to flag their origin and purpose.
  • The bill assigns the Ministry of Transport and Communications, in coordination with OSIPTEL, to define the prefix structure, included call types and the sanctions regime.
  • It adds a consumer safeguard requiring people aged 70 or older to physically ratify any telephone contract with a signed document delivered to them, and the initiative now awaits congressional review.