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Penn Probes Security Incident After Vulgar, Fraudulent Emails Hit Community

The university has activated incident response, with the origin and any data exposure still unconfirmed.

Overview

  • Multiple offensive messages posing as official communications were sent Friday from Penn-affiliated addresses, including accounts tied to the Graduate School of Education.
  • Penn confirmed the emails were fake and said its Office of Information Security and Incident Response team are working to contain the incident.
  • Early university statements pointed to compromised GSE accounts likely accessed via phishing or stolen credentials, and some affected accounts were suspended.
  • Technical analysis reported the emails were delivered through connect.upenn.edu, a Salesforce Marketing Cloud mailing platform, though Penn has not confirmed any platform compromise.
  • Penn posted guidance urging recipients to delete the messages and report new suspicious emails, as investigators assess scope, attribution, and whether any data was taken.