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Penn Nursing Survey Finds Mixed Results for Virtual Nursing in Hospitals

Researchers urge cautious rollout based on nurses’ reports of limited workload relief.

Overview

  • Published Dec. 5 in JAMA Network Open, the study surveyed 880 in-hospital nurses across 10 states about working alongside remote nurses.
  • Fifty-seven percent said the programs did not reduce their workload, and 10% reported their workload got worse.
  • Fifty-three percent observed improvements in patient care quality, though only 11% said the improvement was substantial.
  • Nurses pointed to targeted uses such as patient observation, admissions and discharges, patient education, monitoring, and documentation.
  • Study authors said there is no evidence the model safely substitutes for in-person staffing and advised implementation only with sufficient bedside staffing and clear role definitions; the research was funded by NCSBN, NIH’s National Institute of Nursing Research, and AHRQ.