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Peacock Agrees to $3.6M Settlement Over Subscription Auto-Renewals

The settlement brings new consumer protections to Peacock’s auto-renewal process without any admission of liability.

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Overview

  • Under the proposed deal, Peacock will pay $1.5 million to Los Angeles County’s consumer affairs department, $2 million in civil penalties and $100,000 in investigative costs.
  • The agreement requires clear and conspicuous disclosure of renewal terms, affirmative consent for subscriptions and an immediate cancellation method.
  • County Counsel Dawyn Harrison filed the lawsuit on behalf of California after consumers reported confusing billing and hidden post-trial pricing.
  • A Los Angeles Superior Court judge must approve the settlement before its enforcement provisions take effect.
  • Despite agreeing to the reforms and payments, Peacock denies any liability as part of the resolution.