Overview
- Playback reviews the previous month's transactions and generates personalised verses that reflect spending across categories such as shopping, dining, travel and utilities.
- Access is limited to a beta group of high-volume users, and those without recent transactions cannot create a track until they have activity to summarise.
- Founder Vijay Shekhar Sharma calls Playback the company's first AI offering and positions it as an effort to appeal to younger users.
- Social media reactions range from praise for creativity to concerns about privacy and practical value, including warnings about exposing spending timelines.
- Paytm says it will refine the experience based on user feedback as it continues experimenting with AI-driven consumer features.