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PayPal to Acquire Cymbio to Scale Agentic Commerce Across AI Platforms

The deal folds Cymbio’s orchestration into Store Sync to surface merchant catalogs on AI shopping surfaces.

Overview

  • PayPal announced an agreement to buy Cymbio, a Tel Aviv–based multi-channel orchestration platform founded in 2015.
  • The transaction is expected to close in the first half of 2026 pending customary closing conditions.
  • Financial terms were not disclosed.
  • Cymbio’s technology will enable Store Sync, which publishes product data to AI channels and routes orders to merchants’ existing systems while preserving merchant-of-record status.
  • Store Sync is live on Microsoft Copilot and Perplexity with brands including Abercrombie & Fitch, Fabletics, Ashley Furniture, Newegg, and Adorama, with connections to ChatGPT and Google’s Gemini described as coming soon.