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PayPal Replaces CEO With HP’s Enrique Lores After Earnings Miss

The board acted after a weak quarter that exposed a sharp slowdown in high‑margin branded checkout.

Overview

  • Enrique Lores becomes CEO on March 1, with CFO/COO Jamie Miller serving as interim chief and David W. Dorman appointed independent board chair effective immediately.
  • Fourth‑quarter results missed estimates at $1.23 adjusted EPS on $8.68 billion in revenue, and the company guided to lower profit for the first quarter and a mid‑single‑digit decline for full‑year 2026 EPS.
  • Branded checkout growth slowed to about 1% in Q4, a notable deceleration in a business PayPal says generates roughly half of its profits.
  • Executives cited weakness in U.S. retail, international pressures—particularly in Germany—and operational and deployment shortcomings alongside intensifying competition.
  • Shares fell roughly 17%–19%, the steepest intraday drop in more than four years, while HP named Bruce Broussard interim CEO as reporting indicated its board was surprised by Lores’s exit.