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PayPal Issues €10 Credits to German Users Affected by August Outage

Banks halted direct debits after a fraud‑control failure, leaving backlogs now mostly cleared.

Overview

  • PayPal is automatically crediting €10 to directly affected German accounts, requiring no action from customers and appearing as “Kredit von PayPal.”
  • Fewer than 5% of German users were directly affected, according to the company.
  • PayPal says services are restored for most impacted accounts and that merchants have been paid for the large majority of affected transactions, with some still under review.
  • German banks blocked PayPal SEPA direct debits on August 23–24 and froze large sums, including about €4 billion at Bayerische Landesbank.
  • The Sparkassen reported payment flows back to normal by August 26 and informed regulators, while branches are contacting customers about flagged debits as phishing callers impersonate bank or PayPal staff.