Overview

• PayPal is notifying impacted accounts by email and adding the €10 credit automatically, which appears in the balance as “Kredit von PayPal.”
• The credit is unrestricted account money rather than a voucher and can be spent immediately.
• Eligibility is limited to users directly affected by failed or blocked transactions during the disruption.
• PayPal says fewer than 5% of its German customer base was affected, implying up to roughly 1.5 million users, and services have been restored.
• Early reports cited blocked payments totaling around €10 billion, a figure not confirmed by PayPal, and media estimates put the compensation outlay at up to about €15 million.