Overview

• Users began reporting payment failures and login errors just before 9 a.m. ET, with Downdetector outage reports for PayPal and Venmo surging
• The disruption halted both peer-to-peer and merchant transactions for millions of U.S. customers on the platforms
• Despite the outage, customers retained access to their account balances and were able to transfer funds to linked bank accounts
• PayPal’s service status page provided real-time incident updates as technical teams investigated the fault, and a spokesperson addressed media inquiries
• This incident echoes a November 2024 API outage and underscores the risks of dependency on shared payment infrastructure