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Paycom Cuts Over 500 Oklahoma City Back-Office Jobs, Citing Automation and AI

Client-facing roles remain unchanged, according to the company.

Overview

  • The reduction affects more than 500 employees in Oklahoma City, concentrated in non-client-facing back-office functions.
  • Paycom says the restructuring stems from efficiencies created by automating core business systems with AI to boost scalability and innovation.
  • A Worker Adjustment and Retraining Notification (WARN) notice was filed Wednesday in connection with the job cuts, local outlets report.
  • Affected employees were notified Wednesday and are being offered severance, outplacement services, and access to internal job opportunities.
  • The company says it continues to hire for roles that directly serve customers, with no changes announced for client-facing teams.