Overview

• A National Police computer failure at Terminal 4 halted passport checks for several hours, leaving about half of control booths unmanned
• The Ministry of the Interior confirmed the IT fault was fixed around 3:00 p.m., allowing queue lengths to return to normal
• Aena is coordinating with Civil Guard and National Police officers to direct passenger flow and reduce the risk of future bottlenecks
• Overcrowded lines earlier in the day led hundreds of travellers to miss flights and sparked scuffles that required Civil Guard intervention
• The episode highlights persistent stress on Spain’s border control capacity during the peak summer travel surge