Overview

• On July 8, TUI Airways flight BY49 diverted to Bangor International Airport after two passengers persisted in smoking in the aircraft toilets.
• US Customs and Border Protection officers removed the disruptive passengers and processed them for expedited removal without filing criminal charges.
• Original flight crew exceeded legal duty-hour limits, prompting TUI to fly in a relief crew and stage a replacement return service from the UK.
• Travelers spent more than 15 hours in a restricted military-sector lounge under makeshift conditions before reboarding.
• A relief flight departed Bangor at 3 p.m. local time on July 9 and landed all travelers safely at London Gatwick.