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Passenger’s Milan Malpensa Meltdown Over Heavy Luggage Goes Viral

Public reaction on social media has focused on criticism of the woman’s behavior, with many questioning how staff handled the situation at a busy Italian airport.

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Overview

  • On June 8 at Milan Malpensa Airport a Chinese tourist was blocked from boarding after her carry-on bag exceeded weight limits and she refused to pay extra or remove items.
  • Viral footage shows the middle-aged woman rolling on the floor, stamping her feet and wailing loudly as airport staff attempted to calm her.
  • After the tantrum, staff removed the passenger from her flight and she was rebooked on a later service once she had regained her composure.
  • The video has drawn thousands of views online, with viewers branding the outburst “childish” and debating passenger conduct in crowded terminals.
  • Observers point to the episode as part of a wider rise in unruly airport incidents, including a passenger sprinting across Heathrow’s tarmac and a knifeman shot dead at Gran Canaria Airport.