Overview
- A woman identified as Florencia says an Uber driver insulted and struck her during a trip after he switched from the highway to a collector road because he lacked TelePASE, and she recorded part of the encounter.
- Florencia filed a formal police complaint and the recording circulated widely online, prompting urgent review of the video and local security cameras by investigators.
- Uber says it contacted both parties, activated its safety protocol, verified documentation and temporarily disabled the accounts involved while authorities investigate.
- The accused driver denies wrongdoing, has filed his own complaint alleging economic harm from the suspension and loss of work, and both criminal inquiries remain open with no forensic or judicial conclusions yet.
- A related Rosario case where a passenger says she jumped from a moving app ride over fears of intoxication is also under fiscal review with camera checks ordered and no confirmed toxicology results so far, highlighting broader safety and platform‑response issues.